Welcome to Welter Brovine Hairdesigners
Making you and your hair shine!
PLEASE DO NOT ATTEND YOUR APPOINTMENT IF YOU HAVE ANY COVID-19 SYMPTOMS, OR IF YOU HAVE BEEN AROUND ANYONE WHO IS SHOWING SYMPTOMS OR HAS TESTED POSITIVE IN THE LAST 14 DAYS.
Our stylists will be wearing a face shield, a disposable apron and fresh gloves for every client.
All equipment and surfaces will be cleaned and sanitised after each client and the salon will be regularly deep cleaned.
Upon arrival we will be asking you to sanitise your hands... Each client will be issued with a PPE pack which includes: a disposable gown, face mask and gloves.
To provide these packs a £3.00 per person temporary COVID Secure surcharge will be added to your final bill.
We may ask to take your temperature upon arrival, this will be done using a contactless infrared thermometer...
We are limiting the number of staff working at any one time and reducing our opening hours which means our stylist's availability may vary.
Each stylist will be responsible for providing you a start to finish service and will not interact with other stylists or clients during your appointment.
There will be no waiting which means you are required to attend at your appointment time.
If for any reason you can’t attend, please contact Welter or the salon well in advance of your appointment.
When the salon reopens we will be very busy as all our clients want appointments as soon as possible. So please please please DON’T BE LATE... if you’re late we’re late and it has a knock-on effect to others. In some cases, we may turn you away and you may lose your deposit.
Please do not bring any belongs with you, we do not have the capacity to safely store items of clothing, bags etc.. and you can not keep them with you.
We will not be offering dry cuts or fringe trims for the foreseeable future. COVID-19 can survive on hair, all services will include a full wash.
Children’s cuts will be available, however they must be of an age where they can have their hair washed. If your child needs to be accompanied by an adult, please let us know when booking and we will do our best to accommodate you whilst still adhering to our social distance policy.
We will not be offering magazines, but we will be proving a tablet with access to newspapers and magazines. Gloves must be worn for this service.
No hot drinks can be provided at this stage but bottled water with a paper straw can be provide on request.
Please do not bring your own food or drinks as you will not be permitted to remove your masks whilst in the salon.
When your stylist contacts you they will perform a telephone consultation. We need you to be honest about home colours as this will affect your appointment times and relevant tests will need to carried out prior to your appointment.
Cancellations should be done not later than 48 hours before your appointment.
We are also unable to offer any discounts at this time... all children’s cuts will be full price and all loyalty offers will be on pause until further notice.
CARD PAYMENTS ONLY. Please do not bring cash, sorry for the inconvenience, we hope you understand.
We will be trying to accommodate all our fabulous clients so late cancellations, no shows and late arrivals will mean someone else misses out on an appointment and wastes our stylists time.
Thank you all for your understanding, co-operation and patience and more than ever thank you for working with us to ensure we create a safe COVID Secure and happy place to be.
To make sure you get the right results with a vibrant colour and a healthy look we only work with the best products in the market! We are proud to be a L'oreal salon
After an amazing colour and a glamorous cut and style, we will be able to recommend to you the best products to help you to keep your hair looking good until your next visit.
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Cancellations are accepted up to 24 hours before the scheduled service are free of charge.
Cancellations taken less then 24 hours incur a charged of 30% of the booked service..